FAQs
FAQs
How do I know which service is right for me?
Not sure where to start? That's completely okay. Whether you have a clear vision or you're just beginning, we'll help you identify the service that best suits your goals. If your needs don't fit one of our packages, we can create a tailored solution.
Do you offer custom packages?
Yes. Every business is different, which is why STORIA offers The Tailored Story - a bespoke package designed around your unique goals, requirements and vision.
How do I get started?
Simply complete the enquiry form on our Contact page. We'll be in touch to learn more about your business, discuss your goals and recommend the best next steps.
Do I have to be based in Dunedin?
Not at all. Most STORIA services, including Brand Strategy, Brand Design, Social Media Management and Templates, can be delivered remotely throughout New Zealand.
Our in-person content services are currently available throughout Dunedin and surrounding areas. Travel outside this region can be arranged upon request and may incur an additional travel fee.
Your Content Day is a dedicated photography and content creation session designed around your brand. We'll capture a variety of high-quality images and videos to give you a professional content library for social media, your website and future marketing.
What happens during a Content Day?
Absolutely. Many clients combine services to create a more cohesive brand experience. We can also build a tailored package if you're looking for a combination of strategy, design and content.
Can I book more than one service?
Every project is different, and timelines vary depending on the scope of work. We'll provide an estimated timeframe before your project begins so you know exactly what to expect.
How long does a project take?
Do I need to have a clear vision before we start?
Not at all. Some clients come with a detailed brief, while others simply know they need help. We'll guide you through the process and help uncover the direction that feels right for your brand.
Yes. Collaboration is an important part of how we work. We'll keep you informed throughout the project and welcome your feedback at key stages.
Will I be involved in the process?
A deposit may be required before your project begins, with the remaining balance due as outlined in your proposal.
Do you require a deposit?
Some projects require a unique combination of services. For these projects, we'll provide a personalised quote based on the scope, complexity and goals of your business.
Why do some prices vary?
Can I continue working with STORIA after my project is complete?
Absolutely. Many businesses continue working with STORIA through ongoing content creation, social media management or creative support as their brand grows.